Introduction

At InnerWorkings Massage, we are committed to maintaining the trust and confidence of our clients. In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

Information Collection and Use

1. Types of Data Collected:

   • Personal Identification Information: Name, Email address, Phone number, Health history, and Payment details.
   • Health Information: Details of health history and conditions as provided by the client for the purpose of providing massage therapy services.

2. How We Collect Information:

   • Directly from you when you provide it to us via phone, email, text, or in-person communication.
   • Automatically as you navigate through the site (only applies if a website is used).

3. Use of Information:

   • To provide and improve our massage therapy services.
   • To communicate with you about your appointments, services, and any changes to our policies.
   • For billing and payment processing.

Confidentiality and Security

1. Data Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

2. Confidentiality: Your personal information and health details are treated as confidential and are only used as necessary to provide you with our services.

Disclosure of Information

Your personal information will not be shared, sold, rented, or disclosed to any third parties, except in the following cases:

1. Legal Requirements: If required by law or in the good faith belief that such action is necessary to comply with legal obligations or protect the safety of our clients or the public.
2. Service Providers: To third parties who assist us in operating our business, conducting our services, or serving our users, so long as those parties agree to keep this information confidential.
3. Consent: With your consent, for any other purpose disclosed by us when you provide the information.

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data to kt@innerworkingsmassage.com.

Changes to Our Privacy Policy

We may update this privacy policy from time to time in response to legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Information

If you have any questions about this privacy policy or the information we hold about you, please contact us at kt@innerworkingsmassage.com.

Effective Date

This privacy policy is effective as of 12/10/22 and will be updated and reviewed periodically.